Privacy Policy

Qroo Entertainment Corp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or conduct business with us.

1. Information We Collect

We collect the following types of information:

A. Personal Information (provided voluntarily):

• Name, email address, phone number, billing and shipping addresses
• Company name and business tax ID (where applicable)
• Payment information (processed securely via third-party providers)

B. Non-Personal Information (collected automatically):

• IP address
• Browser type and version
• Referring websites and pages viewed
• Usage data collected through cookies and analytics tools

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Communicate updates or promotions
• Improve our website and customer experience
• Comply with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing & Third-Party Services

We may share your information with trusted third parties who assist in:

• Payment processing
• Shipping and logistics
• Website hosting and analytics

These partners are contractually obligated to keep your information secure and confidential.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, track user behavior, and analyze performance. You may disable cookies in your browser settings, though doing so may affect functionality.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Payment information is processed through secure, PCI-compliant gateways.

6. Your Rights

You may:

• Request access to the data we hold about you
• Request corrections or deletion of your personal data
• Opt out of marketing communications at any time

For requests, email support@qrooentertinament.com.

7. Data Retention

We retain personal information only as long as necessary to fulfill our business and legal obligations, after which it is securely deleted.

8. International Users

By using our website or services from outside the U.S., including Mexico, you consent to the transfer and processing of your information in the United States, where our systems are hosted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes indicates your agreement.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:
📧 support@qrooentertainmentcorp.com
📍 Qroo Entertainment Corp, 704 N King St, Ste 500, Wilmington, DE 19801

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